Last Updated: 01 Dec 2025

Welcome to Evaflux, the official website and digital platform of Vaflex Electric Private Limited ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website (evaflux.com), mobile applications, and the electric vehicle charging services provided at our stations.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

1. Scope of Services

Vaflex Electric Private Limited provides EV charging infrastructure, software management solutions, and related services under the brand Evaflux. Our services include, but are not limited to:

• Locating and accessing EV charging stations.

• Processing payments for charging sessions.

• Providing real-time data on charger availability and energy consumption.

2. User Accounts and Eligibility

• Registration: To use certain features, you must create an account. You agree to provide accurate, current, and complete information.

• Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• Age Requirement: You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to create an account.

3. Charging Station Usage

• Safety Compliance: Users must follow all safety instructions displayed at Evaflux charging stations. Misuse of equipment or non-compliance with safety protocols may result in immediate suspension of service.

• Authorized Vehicles: Only electric vehicles (EVs) and plug-in hybrid electric vehicles (PHEVs) compatible with our connectors are permitted to use the charging stations.

• Parking Policy: Charging bays are for active charging only. Vehicles left in bays after a session is complete may be subject to "Idle Fees" as specified in the app/website.

4. Payments and Billing

• Pricing: Charging rates (per kWh or per minute) are displayed on the Evaflux app or website and are subject to change without prior notice.

• Payment Methods: We accept major credit/debit cards, digital wallets, and pre-paid credits. By adding a payment method, you authorize us to charge all applicable fees.

• Taxes: All charges are inclusive of applicable taxes unless stated otherwise.

5. Intellectual Property

All content on evaflux.com, including logos, trademarks, software code, and graphics, is the exclusive property of Vaflex Electric Private Limited. You may not reproduce, modify, or distribute any part of our intellectual property without express written consent.

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. We collect and process data (such as location and energy usage) to improve our network and ensure seamless billing. We comply with international data protection standards to ensure your information remains secure.

7. Limitation of Liability

To the maximum extent permitted by law, Vaflex Electric Private Limited shall not be liable for:

• Any indirect, incidental, or consequential damages.

• Damages to vehicles resulting from faulty third-party hardware or user negligence.

• Service interruptions caused by power grid failures or maintenance.

8. Prohibited Activities

Users agree not to:

• Tamper with, dismantle, or damage Evaflux charging equipment.

• Use the website or app for any fraudulent or illegal purposes.

• Attempt to bypass or hack the platform’s security or billing systems.

9. Termination

We reserve the right to suspend or terminate your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or the Company.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State, e.g., India]. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert City].

11. Contact Information

If you have any questions regarding these Terms, please contact us:

• Entity: Vaflex Electric Private Limited

• Email: support@evaflux.com

• Website: evaflux.com